Your Cart

Your cart is empty

Start adding products to see them here.

Continue Shopping
Documents on a desk

Shipping and Exchange

Shipping Policy


  • We deliver our products across India through trusted courier and logistics partners.

  • Orders are usually processed within 2–4 business days after confirmation and shipped according to lead time specified at time of purchase (usually around 10-15 days).

  • Delivery timelines may vary based on location, courier service, and unforeseen delays.

  • Customers will receive tracking details once the order is dispatched.


    Shipping Charges

1. For orders placed through our website: shipping charges (if applicable) will be displayed at checkout. Shipping charges up to ₹1,000 are included in the product price. Any shipping cost exceeding ₹1,000 will be charged separately.

2. For orders processed directly (offline / WhatsApp / quotation orders): applicable shipping charges will be communicated at the time of purchase and mentioned in the quotation or estimate.



Exchange & Return Policy


  • At RoofDen Overland, we stand behind the quality & workmanship of our products.

    1. Manufacturing Defects or Incorrect Product

    If you receive a product with a verified manufacturing defect or an incorrect item, we will offer a replacement or appropriate resolution at no additional cost.

    2. Transit Damage

    We take utmost care in packaging our products. However, if your order arrives damaged during transit:

    • The issue must be reported within 48 hours of delivery

    • A clear unboxing video (from sealed package opening) is mandatory for all transit damage claims

    • Photos/videos of the outer packaging and damaged area must be provided

    Once verified, we will arrange:

    • Replacement of damaged parts, or

    • Full product replacement (depending on severity)

    RoofDen will handle the courier claim process internally.

    3. Return Conditions

    • Products must be unused and in original packaging

    • Proof of purchase is required

    • Exchanges are subject to stock availability

    4. Non-Returnable Situations

    We do not accept returns for:

    • Change of mind

    • Compatibility issues not clarified before purchase

    • Minor cosmetic flaws or variations that do not affect performance or regular functioning of the product.

    5. Shipping Charges

    • In case of manufacturing defect or confirmed transit damage, only return shipping will be borne by RoofDen Overland.

    • For approved exchanges unrelated to defects, shipping costs may be borne by the customer.